The walkthrough
58.3 seconds. Captions are included in the film. Made with Nolan from an editable screenplay running in a real browser.
What the requester said
“Can there be a system setting which controls the default option on Invoices for the Approve button. It is currently Approve & Email and we would like to have the default as just Approve.”
Verbatim from the Xero Product Ideas board. Reproduced as a contiguous extract and checked against the harvested record.
Key moments
- Choose an organisation-wide default for the Approve button.
- Put the chosen action on the button face.
- Keep the other approval actions available in the menu.
What we concluded
Works as requested
Let each organisation choose which existing Approve action appears on the button face.
The request works as written and does not require a broader redesign.
Why we reached that conclusion
This request asks for an organisation setting that controls which existing Approve action appears on the button face. The prototype worked cleanly without requiring a wider redesign.
Today, the primary action approves and emails the invoice, while approving without email takes another selection. That makes the more consequential action easier to trigger.
In our board sample, seven other requests asked for comparable default settings, and two had been accepted. That suggests an established product pattern for organisation-level defaults.
The prototype adds one settings row and changes the button label. Every approval action remains available; the organisation simply chooses which one appears first.